Terms of Services
Last Updated: October 2, 2026
Welcome to Velvorn. By accessing our website or purchasing products from our store, you agree to the following Terms of Service.
1. About Velvorn
Velvorn is an online footwear store offering shoes and related products.
Business Name: Velvorn
Email: support@velvorn.store
Phone: +1 (702) 555-0147
Address: 1630 Westwind Road, Las Vegas, Nevada 89146, United States of America
Business Hours: Monday–Friday, 9:00 AM–5:00 PM (GMT -7:00)
2. Website Use
You agree to use our website only for lawful purposes. You must not use the website for fraudulent activity, unauthorized access, abuse of our services, or any activity that may damage or interfere with our website.
3. Products and Pricing
We make reasonable efforts to ensure that product descriptions, images, prices, sizes, colors, and availability are accurate. However, minor differences may occur due to screen settings, photography, lighting, or product variations.
Product prices and availability may change without prior notice.
4. Orders
When you place an order, you are responsible for providing accurate billing, shipping, and contact information.
We reserve the right to cancel or refuse an order when necessary, including in cases involving payment issues, product availability, incorrect information, suspected fraud, or other legitimate reasons.
5. Payment
We accept the following payment methods:
- Visa
- Mastercard
- American Express
- UnionPay
- Google Pay
Payments are subject to authorization by the applicable payment provider or financial institution.
6. Shipping
Our standard shipping fee is $20 flat rate.
Processing time: 1–2 business days
Order cutoff: 5:00 PM (GMT -7:00)
Transit time: 4–5 business days
Estimated total delivery: 5–7 business days
Delivery times are estimates and may be affected by carrier delays, weather, holidays, incorrect addresses, or other circumstances outside our reasonable control.
Customers are responsible for providing a complete and accurate shipping address. Any additional costs or delivery issues caused by an incorrect address are the customer's responsibility.
7. Returns and Refunds
Eligible products may be returned within 60 days of delivery, subject to our Return & Refund Policy.
Customers are responsible for return shipping costs and obtaining the return shipping label.
Restocking fee: $0
Eligible refunds are generally processed within 15 days after the returned product has been received and reviewed. The time for the refund to appear in the customer's account may depend on the payment provider or financial institution.
8. Intellectual Property
Website content, including the Velvorn name, logo, images, text, graphics, and other materials, may not be copied, reproduced, or used without appropriate authorization, except where permitted by applicable law.
9. Third-Party Services
Our website may use third-party services for payment processing, shipping, website functionality, analytics, or other services. Third-party services may have their own terms and privacy policies.
10. Website Availability
We aim to keep our website available and functional, but temporary interruptions may occur due to maintenance, technical issues, security measures, third-party services, or circumstances outside our control.
11. Privacy
Your use of our website is also subject to our Privacy Policy, which explains how information may be collected and handled when you use our website or purchase from us.
12. Changes to These Terms
Velvorn may update these Terms of Service from time to time. The latest version will be posted on this page with the updated date.
13. Contact Us
If you have any questions regarding these Terms, your order, or our services, please contact us:
Velvorn 1630 Westwind Road Las Vegas, Nevada 89146 United States of America
Email: support@velvorn.store
Phone: +1 (702) 555-0147
Hours: Monday–Friday, 9:00 AM–5:00 PM (GMT -7:00)